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Why training grant application has been queried by HRDF?


Three main reasons of grant application being queried as below:-   Number 1 : Supporting Document Attached Is Not Complete a) Course content     Information needed is list of module covered by day with duration of training hours. b) Trainer Profile/ Speaker List     Workshop – name, designation, education background, organisation, experience Conference / Seminar /     Symposium […]


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Why training grant application has been queried by HRDF?


Three main reasons of grant application being queried as below:-   Number 1 : Supporting Document Attached Is Not Complete a) Course content Information needed is list of module covered by day with duration of training hours. b) Trainer Profile/ Speaker List Workshop – name, designation, education background, organisation, experience Conference / Seminar / Symposium […]


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What are the supporting documents for the SBL Khas for training providers claim?


The supporting documents to be attached together by training provider when submitting their claim for course fees are: Invoice PSMB _SBL-KHAS _JD_14 Form PSMB_SBL-KHAS_T3_01 Form (Please refer to Employer Circular No.11/2014) Do you have any other questions or need more Info? Call us at 1800-88-4800 or email at support@hrdf.com.my or click HERE for our branches […]


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How to register bank details for the reimbursement purposes from HRDF?


Login to the HRDF Portal and launch eTRiS. Please click on the ‘Application‘ Select from the menu and click the ‘Profile Management‘ Select the ‘Employer / Training Provider’ Please click on ‘e-Disbursement Registration Form‘ and fill up the application form. Please enclose front page bank account statements as supporting documents. Do you have any other […]


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How to get the claims report?


Go to HRDF Portal and login to the e-TRiS system Please click on the ‘Applications‘ Select from the menu and click on ‘Claim‘ Choose ‘Daily Claim Listing For Employers‘ Please put the date and click on ‘Generate report‘ Do you have any other questions or need more Info? Call us at 1800-88-4800 or email at […]


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How to check claim status?


Login to the e-TRiS system through HRDF Portal Please click on the ‘Applications‘ Select from the menu and click on ‘Claim‘. Choose ‘Search / Withdraw Claims‘ Do you have any other questions or need more Info? Call us at 1800-88-4800 or email at support@hrdf.com.my or click HERE for our branches contacts details.


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How to update the incomplete document or information that has been queried for claims?


Login to HRDF Portal and launch eTRiS Please select Inbox icon. Click on Record Room and File number Choose ‘Query details‘ to view the details of incomplete information or document. Please complete the form. Click ‘Action‘ and ‘Return‘ to submit the form. Do you have any other questions or need more Info? Call us at […]


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How to submit claims with grant?


Applications must be submitted through online in the eTRiS system, Login to HRDF Portal and launch eTRiS > Click on Application icon > Click on Claim > Choose Submit Claims with Grants > Please fill in the online form together and attach with the supporting document, then click on Submit button. For more details please refer to the […]


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What should employer / training provider do when they failed to access in the eTRiS system?


Employer/Training Provider has to clear the cache. If after clearing the cache, the problem still persists, please capture the screen shot: The page error; and The previous page before getting the error. Please send email regarding this issue to ithelpdesk@hrdf.com.my.


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How to request username and password for eTRiS system ?


To request for username and password in order to access the eTRiS system, employer and training provider has to write a formal letter using the company’s letterhead with following details: MyCoID Number Company Name Requestor Name Designation Email Address Telephone Number Please email the letter with details as above to ithelpdesk@hrdf.com.my


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